Terms & Conditions

Terms and Conditions of Service

1. Introduction
   
   1.1 These Terms and Conditions (“Terms”) govern your use of the services provided by 33 Chauffeurs (“we,” “our,” “us”). By booking or using our services, you agree to comply with these Terms.

1.2 We reserve the right to modify or update these Terms at any time. Changes will be posted on our website, and the latest version will apply to your use of our services.

2. Booking and Payment
   
   2.1 Booking: To book a chauffeur service, you must provide accurate information, including but not limited to the pick-up and drop-off locations, time, and any special requests.
   
   

   2.2 Payment: Payment must be made in full at the time of booking or as otherwise agreed. We accept payments via credit/debit cards, bank transfer, or other approved payment methods.
   
   2.3 Cancellations: Cancellations must be made at least [X] hours in advance to receive a full refund. Cancellations made less than [X] hours before the scheduled service may be subject to a cancellation fee of [X]%.

3. Customer Obligations
   
   3.1 You must ensure that all information provided to us is accurate and up-to-date.
   
   

   3.2 You agree to behave in a respectful and courteous manner toward our chauffeurs and staff during the provision of the service.
   
   

   3.3 You are responsible for any damage caused to the vehicle by you or any passenger during the journey. In the event of damage, you agree to compensate us for repair costs.
   
   

   3.4 You must be ready at the agreed pick-up time. If you fail to do so, we may charge an additional waiting fee or cancel the booking.

4. Chauffeur’s Responsibilities
   
   4.1 We will provide a suitable, licensed, and insured vehicle along with a professional chauffeur for the journey.
   
   

   4.2 We aim to arrive at the specified pick-up location on time but are not liable for delays caused by traffic, weather, or other unforeseen circumstances.
   
   

   4.3 Our chauffeurs are not responsible for assisting with luggage beyond reasonable limits or for any personal items left in the vehicle.

5. Liability
   
   5.1 We will not be liable for any loss, damage, or injury caused by circumstances beyond our control, including but not limited to road accidents, weather conditions, or delays due to traffic.
   
   

   5.2 We do not accept responsibility for any valuables lost or damaged during your journey.

6. Privacy and Data Protection
   
   6.1 We collect and process personal information in accordance with our Privacy Policy, which is available on our website.
   
   

   6.2 By using our services, you consent to the collection and processing of your personal data as outlined in our Privacy Policy.

7. Force Majeure
   
   7.1 We will not be liable for any failure to provide the service due to circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, or government restrictions.

8. Complaints and Disputes
   
   8.1 If you are dissatisfied with our service, please contact us within [X] days of your journey. We will investigate your complaint and respond accordingly.
   
   

   8.2 Any dispute arising out of or in connection with these Terms will be subject to the laws of [Your Jurisdiction] and the courts of [Your Jurisdiction].

9. Miscellaneous
   
   9.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction].
   
   

   9.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
   
   9.3 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and 33 Chauffeurs regarding the provision of services.

10. Contact Us For any questions or concerns about these Terms, please contact us at:

33 Chauffeurs

Email: 33chauffeurs@gmail.com

Number: 07868 613300