Privacy Policy
Privacy Policy
Introduction 33 Chauffeurs (“we,” “our,” “us”) is committed to protecting the privacy and personal data of our customers, employees, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us or use our services.
Information We Collect We may collect the following types of personal data:
1.1 Personal Identifiable Information (PII):
- Name
- Contact details (email address, phone number, and postal address)
- Payment information
1.2 Trip Information:
- Pick-up and drop-off locations
- Journey dates and times
- Special requests or preferences
1.3 Technical Data:
- IP address
- Device type and browser type
- Cookies and usage data from our website or booking platform
1.4 Employment Data (if applicable):
- Driver’s license information
- Employment history
- Performance data
- How We Use Your Information We use your information to:
- Process bookings and provide our chauffeur services
- Communicate with you about your bookings
- Improve our services and customer experience
- Comply with legal and regulatory obligations
- Conduct marketing and promotional activities (only with your consent)
- Legal Basis for Processing We process your personal data based on the following legal grounds:
- Contractual necessity: To fulfill our agreement with you.
- Legal compliance: To meet legal obligations (e.g., accounting or insurance requirements).
- Legitimate interests: To improve our services and business operations.
- Consent: For marketing and certain optional activities.
- Sharing Your Information We may share your data with:
- Trusted third-party service providers (e.g., payment processors, IT support, or analytics tools)
- Law enforcement or regulatory authorities, if required by law
- Partners assisting in service delivery (e.g., subcontracted drivers or fleet management services)
We do not sell or rent your personal data to third parties.
- Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically:
- Booking and trip data: Retained for up to 7 years for accounting and legal purposes.
- Marketing preferences: Retained until you withdraw consent.
- Your Rights Under applicable laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict the processing of your data
- Withdraw consent for data processing (where applicable)
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at [Insert Contact Information].
- Data Security We implement technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. These include:
- Encrypted data transmissions
- Restricted access to personal data
- Regular security audits
- Cookies and Website Usage Our website may use cookies to enhance user experience and gather analytics. You can manage your cookie preferences through your browser settings.
- Updates to This Privacy Policy We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.
- Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
33 Chauffeurs
Email: 33chauffeurs@gmail.com
Number: 07868 613300
